Storybook Vacation Homes | Effective August 11, 2026

Privacy Policy

Storybook Vacation Homes, LLC (“Storybook,” “we,” “us” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose and protect information when you visit storybookvacationhomes.com, submit an inquiry, make a reservation, communicate with our team or use related guest and owner services.

Information We Collect

We may collect information you provide directly, including your name, mailing address, email address, telephone number, reservation details, guest information, property-owner information, communications, payment-related information and any other information you choose to provide.

We may also collect technical and usage information, including IP address, browser type, device information, operating system, referring pages, pages viewed, access dates and times, and interactions with our website, emails and advertisements.

How We Use Information

Process inquiries, reservations, payments, refunds and service requests.

Provide guest, owner and customer support.

Send reservation confirmations, arrival information, security notices and other transactional communications.

Operate, maintain, secure, personalize and improve our website and services.

Measure advertising and communication performance.

Comply with applicable laws, tax obligations, legal process and contractual requirements.

Protect Storybook, property owners, guests, staff and service providers from fraud, misuse or harm.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, analytics tools and similar technologies to operate the website, remember preferences, understand website use and measure communications and advertising. Where required, visitors may manage non-essential cookies through the website’s cookie-consent controls.

How We Share Information

We may share information with property owners, payment processors, booking platforms, property-management systems, guest-service providers, technology vendors, analytics and advertising providers, professional advisers and other contractors when reasonably necessary to provide or improve our services. These parties may use information only for the services they provide or as permitted by law.

We may also disclose information when required by law; to respond to a subpoena, court order or lawful request; to protect legal rights, safety or property; or as part of a merger, acquisition, financing, reorganization or sale of business assets.

Payment Security

Payment information may be collected and processed by third-party payment providers. Storybook uses reasonable administrative, technical and physical safeguards, but no method of transmission or electronic storage is completely secure.

Communications and Text Messages

You may opt out of promotional emails by using the unsubscribe instructions in the message. Text-message consent must be collected with separate, optional, unchecked checkboxes for transactional texts and marketing texts. A general form-submission statement should not be used as marketing consent.

Transactional Text Consent Checkbox

By checking this box, I consent to receive non-marketing text messages from Storybook Vacation Homes, LLC regarding my inquiry, reservation, stay, account or requested services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy and Terms and Conditions.

Marketing Text Consent Checkbox

By checking this box, I consent to receive recurring automated promotional and marketing text messages from Storybook Vacation Homes, LLC at the mobile number I provided. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for help. See our Privacy Policy and Terms and Conditions.

Children’s Privacy

Our website and booking services are intended for adults. We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so we can review and delete it as appropriate.

Your Choices and Requests

You may request access to or correction or deletion of personal information, subject to identity verification and applicable legal or record-retention requirements. Contact admin@storybookvacationhomes.com or 312-241-8162.

Third-Party Websites

Our website may link to booking platforms, attractions, social networks and other third-party websites. Their privacy practices are governed by their own policies.

Policy Changes and Contact

We may update this policy periodically and will post the revised effective date. Questions may be directed to Storybook Vacation Homes, LLC at admin@storybookvacationhomes.com, 312-241-8162, or 1476 Olympic Club Blvd, Davenport, FL 33896.