Changing managers should begin with the calendar, the contract and the guests

First: understand the current obligations

Before committing to a date, the owner should identify:

• Notice requirements and termination charges
• Existing reservations, deposits, rates, fees and guest promises
• Which company or account is the OTA host of record
• Listing ownership, review history and platform access
• Vendor, utility, HOA and licensing responsibilities
• Owner blocks, maintenance needs and upcoming service windows

Reservations do not automatically transfer

Platform rules and host-of-record status control what happens to existing reservations. Some information may be migrated or recreated; other reservations may need to remain with the current host, be canceled or be relocated. Reviews and platform history may not transfer to a newly created listing.

Storybook will not promise that every reservation, listing or review can be moved. We will build the transition plan around the actual accounts, contracts and channel rules.

The Storybook transition sequence

1. Revenue and contract review Evaluate the home, current calendar and notice terms.
2. Property and account intake Collect ownership, utility, HOA, licensing, service-provider and access information.
3. Reservation plan Verify each existing booking and determine how it can be serviced under the applicable platform rules.
4. Readiness and inventory review Identify property, safety, maintenance, linen and stock requirements.
5. Media and listing build Schedule photography and video, create optimized listings and configure distribution.
6. Channel verification and launch Confirm rates, rules, calendars, access and booking flow before activation.

Protecting bookable time without making false promises

The goal is to minimize avoidable disruption and preserve appropriate booking opportunities. Exact timing depends on the prior agreement, platform rules, property condition, media access and existing reservations. Some transitions can remain continuously bookable; others require controlled downtime to protect guests and relaunch correctly.