Guest experience
Better stays protect reviews, pricing power and the home
Guest experience begins before arrival and continues after departure. Storybook connects reservation support, property readiness, service recovery and review follow-up so a preventable issue is less likely to become a poor stay.
- Free revenue projection and launch recommendation, with no obligation
- $4,000 in launch services included, with no upfront setup charge
- Included professional photography and video production at launch
Explore owner services
- A stronger launch. A clearer standard. One accountable team.
- Price every date for the demand behind it
- The listing is where the guest first experiences the home
- A beautiful listing only works when the home is ready to deliver it
- Better stays protect reviews, pricing power and the home
- Theming turns a floor plan into a reason to book
- Your home deserves a goal as distinctive as the experience it offers
- Changing managers should begin with the calendar, the contract and the guests
- A deliberate entrance to market
- Owner FAQs
- Get a free revenue projection and launch recommendation
Before arrival
- Reservation details, occupancy and property-specific rules are reviewed
- Access, gate and arrival instructions are verified and delivered in advance
- Requested extras and services are coordinated and recorded
- Eligible reservations are enrolled in Waivo damage protection under provider terms
- The home moves through its documented guest-readiness process
During the stay
Guests receive extended daily support with after-hours escalation for urgent issues. The team can coordinate field response, maintenance and approved service recovery while recording the issue and action taken.
After departure
Guest feedback and reviews are monitored for patterns that may require operational, maintenance or listing changes. Damage documentation and eligible claims are pursued through the relevant channel or provider, subject to coverage and approval.
Damage protection supports the process; it does not replace owner responsibility
Waivo damage protection is currently $28 per eligible reservation and provides up to $1,500 in protection, subject to provider terms, limits, exclusions and claim decisions. It is not insurance and does not guarantee recovery.
See what your home could earn
Send us the address and we will run it against real local comparables, with the assumptions shown. It costs nothing, there is no obligation, and the projection is yours to keep either way.
Free, and yours either way
What could your home earn?
Send us the address and we will run it against real local comparables: achievable nightly rate, realistic occupancy, and what the marketing package would change.
- The assumptions shown, not a single headline number
- Two business days in most cases
- No obligation, and the projection is yours to keep
Got it. That is with the owner desk now.
We will come back with your projection, usually within two business days. If it is quicker to talk it through, call and ask for the owner desk.
844-848-BOOK (844-848-2665)