Already booked
Manage my stay
Every Storybook reservation comes with its own secure guest portal, where you will find arrival instructions, door codes, your itinerary and anything you need during the trip.
Where to find your portal link
Your unique portal link was sent in your booking confirmation email from Hostaway when you reserved. Search your inbox for "Storybook Vacation Homes" or "Hostaway", and check your spam folder if it is not in your main inbox. The link is tied to your reservation, so there is no shared username or password to remember.
Cannot find it? Ask us to resend it using the form, or call guest services and we will send it over while you are on the line.
Have these ready
- Reservation number
- Guest name on the booking
- Booking email address
- Arrival date
Resend my portal link
Send us your reservation details and we will resend your guest portal link to the email on the booking.